Last Updated: August 27, 2026

At [Your Store Name], we work to make delivery of your furniture as smooth and transparent as possible.

1. Order Processing

Orders are generally processed within 1–5 business days.

Processing times may be longer for:

  • Large furniture
  • Made-to-order products
  • Pre-order products
  • Products with special handling requirements
  • Orders placed during holidays or promotional periods

The estimated processing or shipping information shown on a product page should be reviewed before placing an order.

2. Shipping Times

Estimated delivery times depend on the destination, product, shipping method, carrier, and availability.

Typical delivery estimates may range from:

Standard Shipping: 3–8 business days after processing

Large Furniture/Freight: Approximately 5–14 business days after processing

These are estimates and are not guaranteed delivery dates.

3. Furniture Delivery

Large or heavy furniture may be shipped using freight or specialized delivery services.

Depending on the carrier and service selected, delivery may include:

  • Curbside delivery
  • Appointment scheduling
  • Tracking information
  • Residential delivery

Unless specifically stated on the product page, inside delivery, room-of-choice delivery, assembly, and removal of packaging are not automatically included.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Product size and weight
  • Destination
  • Shipping method
  • Number of items
  • Freight requirements

The applicable shipping cost will be displayed during checkout where available.

5. Tracking

Once your order has shipped, we may provide tracking information by email.

Tracking information may take some time to become active after the carrier receives the shipment.

6. Delivery Delays

Delivery estimates are not guarantees.

Delays can occur because of:

  • Weather
  • Carrier disruptions
  • Holidays
  • High shipping volumes
  • Address issues
  • Customs or regulatory requirements
  • Unexpected logistical circumstances

We will work with the carrier to help resolve delivery issues when possible.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the shipment must be rerouted, reshipped, or returned, additional shipping charges may apply.

8. Damaged Shipments

Please inspect furniture and its packaging when delivered.

If you notice visible damage, photograph the packaging and product before disposing of any packaging materials.

Contact us promptly at:

[support@email.com]

Include your order number and photographs so our team can assist you.

9. International Shipping

International shipping availability varies by product and destination.

Customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated during checkout.

10. Contact

For shipping questions:

[Your Store Name]
Email: [support@email.com]
Phone: [Phone Number]